We specialize in remote computer repair over the internet and can securely access your computer and make repairs to your PC or Mac without ever setting foot in your home or office!
Call us to schedule your remote support session today!
Our remote support technology allows us to repair your computer remotely, using your high-speed Internet connection. All it takes is a simple download and our skilled technicians will start to remotely control your PC or Mac.
This technology allows us to respond very quickly to many common issues and get you up and running fast—all done without the need to send anyone to your home or office!
Since we never have to travel to your location, our rate for this service is lower than what you'd pay for an on-site visit.
Unfortunately, not every problem can be resolved with remote support. Certain issues may require physical access to your computer.
Is this safe? Can you get into my computer without my knowledge or permission?
Yes, this is completely safe. All communications between your computer and our technicians are secured and private. We do not collect any information from your PC or Mac, we cannot get into your computer without your permission. YOU are the only one who can launch a remote support session.
How does it work?
Your technician will walk you through the simple connection process and then take control of your keyboard and mouse to begin fixing your problems. You will be able to watch your technician work live on your computer.
You can choose to remain on the phone with your technician while your work is completed, or you can simply go back to enjoying your day while we work and we'll call you back to let you
know when the work is done—it couldn't be easier!
Am I eligible for remote support?
As long as your PC is running Windows XP or newer or your Mac is running OS X or newer and you have a working high-speed Internet connection, you are eligible. Don't worry if you aren't sure—when you call we'll ask you a few questions to make sure your PC or Mac qualifies!
How do I get started?
Give us a call at 1-208-852-7109 We'll get your remote support scheduled right away.
If you're not sure that this service is right for you, we'll give you a free demonstration!
If you have any questions or concerns regarding this remote support process,
please don't hesitate to contact us.